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Submit your case
Share medical history and current needs
One-Time Medical Concierge
Expert help with no subscription — premium healthcare concierge designed for your comfort and peace of mind.
Request One-Time Service
Service Inclusions
Our one-time medical facilitation service includes access to premium healthcare services and expert coordination for your complete peace of mind.
- Access to the best doctors and medical centers in the UAE and the world
- Telemedical consultations with medical specialists
- Organization of treatment and diagnostics of any complexity
- Solving organizational issues during inpatient treatment
- Selection of leading doctors (3 experts to choose from)
- Organization of a doctor/nurse house call
- Emergency organization
- Second opinion services with leading experts globally
- Organization of laboratory tests and sampling at home
- Sourcing and delivery of medications and devices
Total: 10 services included
How It Works
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Personalised plan
Receive tailored recommendations within 24–48 hours
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Seamless execution
We coordinate every detail while you focus on recovery
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Ongoing support
Available throughout your treatment and beyond
Outpatient Case Management
For consultations, diagnostics and treatments that don't require hospital admission
What's included:
Specialist matching — selecting the right physician for your condition (within insurance coverage where applicable)
Priority appointment scheduling — fast-track booking at leading clinics and hospitals
Medical records coordination — preparation and translation of all necessary documentation
Second opinion arrangement — access to additional expert review if needed
Results interpretation — physician-led analysis of test results and next steps
Follow-up coordination — scheduling of subsequent appointments and ongoing care
Prescription management — assistance with medication delivery
Typical outpatient cases: specialist consultations, check-ups, diagnostic imaging (MRI, CT, PET), endoscopies, minor procedures, chemotherapy sessions, eye examinations, dental treatments, aesthetic procedures, medical home services.
Inpatient Case Management
For surgeries, treatments and conditions requiring hospital admission
What's included:
Surgeon and hospital selection — matching you with the most qualified team and facility
Pre-admission coordination — all necessary tests, clearances and paperwork arranged
Admission scheduling — coordinated timing for surgery, bed reservation and prep
Hospital liaison — direct channel with medical and administrative teams
Room arrangements — private and VIP room booking with specific requests
Surgical coordination — confirmation of team, anesthesia preferences and procedure details
Real-time updates — regular communication with family during hospitalization
Post-operative care planning — discharge, home care, rehabilitation and follow-up
Insurance management — pre-authorization, hospital billing coordination, claims support
Second opinion facilitation — expert review of the surgical approach before the procedure
Additional support for international patients:
- Medical visa assistance
- Airport transfers and ground transportation
- Tickets and accommodation for patient and companions
- Language interpretation during the hospital stay
- Cultural and dietary preferences coordination
Typical inpatient cases: elective surgeries (orthopedic, cardiac, oncological, bariatric), complex procedures requiring multi-day stays, cancer treatments, deliveries, major diagnostic procedures.
Frequently Asked Questions
What is a one-time service?
A single, pay-per-use engagement — ideal when you need expert help for a specific situation without an ongoing subscription.
What can you help with?
Specialist matching, priority appointments, second opinions, diagnostics, surgery coordination, home medical services, medication delivery and full inpatient/outpatient case management.
How fast can you start?
Submit your case and we typically return a tailored plan within 24–48 hours.
Do you help international patients?
Yes — visas, travel, accommodation, translation and on-the-ground support are all arranged.
Would You Like To Learn More?
Learn how we collaborate with leading healthcare providers to deliver better outcomes.
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